Terms of Service
Our Terms of Service defines general rules that must be followed if you have a hosting account of any type with us, which does include dedicated or colocated servers. Click here to read our TOS.
Acceptable Use Policy
Agreeing to our Acceptable Use Policy means that you understand that we do not allow any illegal content or usage associated with any account on our network. This section also covers backup guarantees and abuse and security issues. Click here to read our AUP.
Resource Abuse Policy
The Resource Abuse Policy ensures that our servers remains stable for all users and are free from abuse.Click here to read our RAP.
We do everything we can to make sure your mail services are working at 100% efficiency, but we do ask some limitations for security purposes. Click here to read our mail policy.
Service Level Agreement
The Service Level Agreement outlines our network connectivity guarantee, bandwidth policies, hardware service and replacement policies, and any limitations or restrictions that have not been discussed in the TOS or AUP. Click here to read our SLA.
Server Level Agreement - Backup Retention Policy
Addedum to the SLA above which covers backup retention and agreements thereof within. All policies of backup retention and the HostDime UK and the Client's obligation of retaining and maintaining backups. Click here to read our Backup Retention SLA.
Service Level Agreement - Ticket Response Time
The following terms and conditions of this Service Level Agreement (SLA) apply to all clients that have a Managed Hosting service level which includes Shared Hosting, Reseller Hosting, Virtual Private Server Hosting, and Dedicated Server Hosting, on the HostDime.co.uk, Inc. network, and was purchased directly through HostDime.co.uk, Inc. Click here to read our Response Time SLA.
hostdime.co.uk takes infringement very seriously, if you believe your rights have been infringed, Click here to read our DMCA agreement.