Shared Hosting Backups
HostDime UK performs daily and/or weekly backups on all of our shared servers
to ensure that critical files are never lost. However, HostDime UK is not
responsible for lost data, time, income or any other resource due to faulty or
non-existent backups.
Please always backup your data for redundancy. There is a one-time fee of
£40.00 for us to restore a backup for your account due an error beyond
our control. If your account or data is lost due to hardware issues we will
restore your files at no additional charge. The data on our shared servers are
backed up on a separate hard drive on a daily and/or weekly basis. We can not
ensure 100% recovery, but we will do our best to recover everything we can.
The modest charge for backup restoration provides a measure of security for
you and compensates us for the time it takes to restore your files.
VPS/Dedicated Server Backups
Due to the nature of VPS and dedicated servers, HostDime UK does not provide
any sort of backup solution by default. It is up to you, the client, to
maintain proper backups of your own data. We will provide the following
options for backups at an additional cost.
For VPS accounts, we highly recommend the purchase of a remote FTP storage
account to configure your server to take backups locally and then FTP them to
the remote storage space. Should anything happen to your VPS account, the
remote backups would remain intact and available to yourself as well as to our
Technical Support team. Apart from this measure, we also recommend that you
maintain at least 1 copy of your data on your local home and/or office machine
for improved data redundancy and disaster recovery.
For dedicated server accounts, we highly recommend that your purchase backup
options for your server, and keep copies of your data off-site for emergency
purposes. You can either purchase a secondary or tertiary drive to maintain
your backup data locally or you can purchase a remote FTP storage account. If
hardware failure and data loss occur, you are responsible for data
restoration. HostDime UK shall not be liable for loss of data under any
circumstance.
If you choose to enable backups on your local disk or VPS partition, the space
the backups take will count towards your total usable space on that disk.
Should that disk fail, be hacked, or otherwise become corrupt, HostDime UK
will not be held liable for lack of backups of your data.
Your data is the backbone of your business and we urge you to take the best
precautions in securing that data. Please contact our Sales team if you have
any questions.